Privacy Policy
Osteopath-in-Harrow respects the privacy of all users of our website and is committed to protecting your privacy. You can visit and browse the website for information without identifying yourself or revealing any personal data. Where you select to provide information via form(s) on the website, osteopath-in-harrow ensures that any personal information provided will be processed in accordance with the Data Protection Act 1998 and the Privacy Policy as below.
1. Processing of Personal Data
You may contact Osteopath-in-Harrow via our telephone number to obtain information about treatment. Personal data about you will be collected when you contact us and this will include name and contact details and information to ascertain your eligibility for treatment.
2. Purpose Specification
Osteopath-in-Harrow recognises the trust you place in us by the use of our website. If you email us, or give us your email address, we will keep a record of it. We will not pass or disclose your email address to any unauthorised third parties. We collect your personal data for the purpose of processing your requests for information only. We do not collect additional information about you from other sources. No sensitive personal data (as defined in the Data Protection Act 1998) will be collected from you on web-based form(s).
Your personal data will be used only to communicate with you and to provide information arising from your request(s). Osteopath-in-Harrow may contact you by telephone/text to book an appointment and/or to follow up your information request. If we wish to use any personal data you have provided to us other than for the purpose for which it was originally supplied, we will request your written permission first in line with GDPR regulations.
There will be no transfer of ownership or management of the website or Osteopath-in-Harrow to a third party.
3. Security of Personal Data
We do not store patient data electronically, other than your name and telephone number on our personal mobile phones. Our patient records are hard-copy only.
In the case of us writing a referral letter on your behalf, or a medical report to an insurance company, this will be sent by email and we will take all precautions to ensure that it is transmitted securely.
4. Third Party Websites
The Osteopath-in-Harrow website may contain links to third party websites. Please be aware that, if you use these links, you will leave the Osteopath-in-Harrow website. Osteopath-in-Harrow is not responsible for the privacy practices of third party websites, which may send their own cookies to users, collect personal data, or solicit personal information. We recommend that you ascertain the privacy policies of any third party websites which you visit. The Osteopath-in-Harrow Privacy Policy does not cover the information practices of any third party website linked to our website. The existence of links to third party websites does not imply that Osteopath-in-Harrow endorses these websites nor that we agree with the views or information contained therein.
5. Automatic Collection of Data
All networks connected to the Internet communicate in a standard format that allows data to be transmitted between two devices, and which is responsible for making sure messages get from one host to another and that the messages are understood. An IP (Internet Protocol) address is a string of code which identifies your personal computer and tells the Internet that you are connected. The website does not automatically store or capture personal data except for logging your IP address. This information is not retained after you have logged off. We do not link information automatically logged in this way by any means with personal data about specific individuals.
Cookies are messages given to an Internet browser by an Internet server and their main objective is to identify users and personalise subsequent visits to the same website. Osteopath-in-Harrow may use cookies for collecting information on the website. However, visitors to the Osteopath-in-Harrow website may opt to delete cookies upon leaving the website.
6. Subject Access Rights
Under the Data Protection Act 1998, all “data subjects” (ie individuals supplying data via online forms) may request a readable copy of all personal data held about themselves, to be supplied within 40 days of submitting a written request for it to be provided. However, please see point 3 above. Evidence or proof of your identity (for example, a copy of your passport, driver’s licence or current bills) will be required.
The accuracy of your personal data is important both to you and to Osteopath-in-Harrow. If the data we hold about you is inaccurate in any way, where appropriate, you may have your personal data corrected on request by having it completed, amended and/or erased. To update or request access to your personal data please telephone us or ask in person. We reserve the right to refuse to provide you with a copy of your personal data based on the exemptions set out in the Data Protection Act 1998, but if we do refuse we will give full reasons for our refusal and allow you to challenge our decision.
7. Feedback
If you have any feedback or questions about Osteopath-in-Harrow use of your personal data or about this online Privacy Policy, telephone us or ask in person.
8. Changes to this Privacy Policy
Changes to this Privacy Policy will be posted on our website as and when they occur and users should check our Privacy Policy prior to submitting our web-based forms. Please note that Osteopath-in-Harrow will use your personal data always in accordance with the Privacy Policy in place at the time you provide your information and the Data Protection Act 1998.